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Table 3 Overview of factors which played a role in the implementation of AAC, based on participants’ answers to the open-ended questions in the questionnaires

From: Implementation of ask-advise-connect for smoking cessation in Dutch general practice during the COVID-19 pandemic: a mixed-methods evaluation using the CFIR framework

CFIR domain

CFIR construct

Factor

Mentioned by

Innovation

Evidence-base

( +) AAC is scientifically provena

GP

Relative advantage

( +) AAC makes it easier to discuss smoking cessation and provide advice

GP and PN/DA

( +) AAC results in more active provision of smoking cessation care

GP

( +) AAC results in improved communication towards patient

GP and PN/DA

( +) AAC results in more patients who enrol into counselling

GP and PN/DA

(-) Not better than other methodsa

GP

Complexity

( +) AAC is convenient and simple

GP and PN/DA

( +) AAC can be quickly applied

GP and PN/DA

( +) AAC provides structure

GP and PN/DA

(-) ‘Connect’ takes more time and can be more difficult to carry out

GP

Outer setting

Critical incidents

( +) More people motivated to quit smoking due to COVID-19

GP and PN/DA

( +) Easier to discuss smoking due to COVID-19

GP

(-) Lack of time/priority in practice to discuss smoking (due to COVID-19)

GP and PN/DA

(-) Consultations more often by telephone due to COVID-19

GP and PN/DA

(-) Fewer patients seen due to COVID-19

GP and PN/DA

(-) Patients less motivated to quit or they delay quit attempt due to COVID-19

GP and PN/DA

(-) Problems with availability of smoking cessation medication

GP

Local attitudes of innovation recipients

( +) AAC offers patient advantages, such as not needing to make an appointment themselves

GP

(-) AAC is not always received well by patients

GP

Partnerships & connections

(-) Lack of group counselling nearby

GP and PN/DA

Financing

(-) Lack of time during consultation to discuss smoking

GP and PN/DA

Inner setting

Compatibility

( +) AAC already known and applied in practice

GP and PN/DA

(-) Did not use the method or used a different method

PN/DA

Available resources

( +) A professional who offers counselling was employed in the practice during the study

GP and PN/DA

(-) No counselling offered within the practice

GP and PN/DA

Characteristics of individuals

Motivation of innovation deliverers

(-) AAC sometimes feels inappropriate or pushy

GP

Implementation process

Engaging innovation deliverers

( +) More (knowledge of) possibilities for external smoking cessation counselling

GP and PN/DA

Reflecting & Evaluating: Implementation

( +) AAC carried out as planned, on individual level and/or practice level

GP and PN/DA

( ±) Attempts made to implement AAC but not completely successful yet

GP and PN/DA

(-) AAC insufficiently implemented

GP and PN/DA

  1. The ten most mentioned factors are printed in bold; ‘( +)’ indicates facilitators to implementation and ‘(-)’ indicates barriers to implementation
  2. aOnly mentioned by one participant