Table 3 Table shows correlates of VSSS-MT score from stepwise
From: Client satisfaction to methadone maintenance treatment program in Myanmar
Variable | Frequency (n and %) | Mean (SD) VSSS-MT scorea | Range/ Categories |
|---|---|---|---|
Verona Service Satisfaction Scale for Methadone-Treatment (VSSS-MT) score (total) | 209 (100%) | 100.22 (14.19) | 58–131 |
Not much satisfied | 23 (11%) | ||
Much satisfied | 186 (89%) | ||
VSSS Item Categories | |||
Professional Skills Items | 209 | 3.89 (0.64) | 1.5–5 |
Basic Interventions Items | 209 | 3.83 (0.54) | 2.3–5 |
Specific Interventions Items | 209 | 3.42 (0.68) | 1.5–4.9 |
VSSS Items Description | |||
1. Helping patient deal with problem | 209 | 3.77 (0.96) | Basic skill items |
2. Doctors’ ability to listen | 208 | 3.97 (0.83) | Professional Skills Items |
3. Psychologists’ ability to listen | 206 | 3.99 (0.86) | Professional Skills Items |
4. Doctors’ manner | 208 | 3.92 (0.84) | Professional Skills Items |
5. Psychologists’ manner | 204 | 4.02 (0.77) | Professional Skills Items |
6. Referring to other specialists | 201 | 3.76 (0.87) | Basic skill items |
7. Overall satisfaction | 208 | 4.22 (0.76) | Basic skill items |
8. Nurses’ manner | 209 | 3.91 (0.84) | Professional Skills Items |
9. Social workers’ manner | 205 | 3.73 (1.00) | Professional Skills Items |
10. Improving relationship between patient and relatives | 208 | 4.00 (0.84) | Basic skill items |
11. Helping family members to understand patient’s problems | 209 | 4.01 (0.81) | Basic skill items |
12. Nurses’ knowledge of patient’s medical history | 209 | 3.78 (0.94) | Basic skill items |
13. Information on addiction | 209 | 3.72 (0.93) | Basic skill items |
14. Helping patient in relationships outside the family | 209 | 3.44 (1.04) | Basic skill items |
15. Instructions between visits | 209 | 3.79 (0.85) | Basic skill items |
16. Helping patient to look after himself | 209 | 3.98 (0.77) | Basic skill items |
17. Nurses’ ability to listen | 208 | 3.83 (0.84) | Professional Skills Items |
18. Social workers’ ability to listen | 209 | 3.75 (0.92) | Professional Skills Items |
19. Help received for methadone side effects | 207 | 3.88 (0.85) | Basic skill items |
20. Individual rehabilitation | 209 | 3.64 (1.07) | Specific Interventions Items |
21. Individual psychotherapy | 209 | 3.67 (1.05) | Specific Interventions Items |
22. Family therapy | 208 | 4.19 (0.81) | Specific Interventions Items |
23. Activities organised by centre | 209 | 3.82 (0.97) | Specific Interventions Items |
24. Group psychotherapy | 209 | 3.33 (1.06) | Specific Interventions Items |
25. Sheltered work | 208 | 3.03 (1.23) | Specific Interventions Items |
26. Help by the centre at home | 204 | 2.51 (1.27) | Specific Interventions Items |
27. Help to join in activities separate from the centre | 209 | 3.16 (1.17) | Specific Interventions Items |