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Table 6 Themes and categories identified for the question “How do patients access services?”

From: Assessing public behavioral health services data: a mixed method analysis

Theme Categories N Example(s)
Referral Pattern Patient Initiated Only 32 “patients have to contact the facility”; “patients can call ahead or walk in”;
Referral Site Initiated Only 2 “referral comes from court”; “someone from 415 Mulberry location has to initialized referral to this facility”
Both Patient and Referral Site can Initiate 20 “The facility accepts calls from patients…or outside facilities”; “Referrals from employers, educational facilities, walk ins and court-ordered”
Facility Restrictions No walk-in accepted 4 “walk-ins are not accepted”; “no walk-ins”
Limited Availability for Walk-Ins 7 “Walk-in evaluations are reserved for Tuesdays”; “welcome to walk-in though they cannot be guaranteed to be seen”
No restrictions indicated 13  
Referral Source Health Care Facility 4 “Someone from 415 Mulberry”; “Providers will call”; “Many come from Fairbanks main hospital”
Government Agency 8 Court-ordered; Department of Child Services; Recovery Works
Non-traditional Referral Sites 1 “employers, educational facilities”
  1. Tables 6 provide the summary of the qualitative analysis for the open-ended questions “What is the intake process for referrals?”, “How do patients access services?”, and “Are there requirements for patients to engage in treatment?”. The first column provides the list of the themes identified, the second column provides the list of categories which fall under each theme, and the third column provides the count of study survey respondents who fall into each category. The last column providers