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Table 4 Key features of a good AOD service

From: Treatment utilization and barriers to treatment: Results of a survey of dependent methamphetamine users

Key Features n % (n = 70)
Supportive staff 39 (56%)
Location (i.e., accessible by public transport, not too far to travel) 15 (21%)
Suitable environment (i.e., calm, clean, quiet) 12 (17%)
Accessible opening hours (i.e., including outside of business hours: evenings and weekends) 12 (17%)
Staff personally experienced with drug use 11 (16%)
Case management 9 (13%)
Immediate/quick appointment (i.e., no waiting lists) 9 (13%)
Accurate information made available 5 (7%)
Individually tailored treatment, with multiple treatment options and client input 5 (7%)