|
Supportive staff
|
39 (56%)
|
|
Location (i.e., accessible by public transport, not too far to travel)
|
15 (21%)
|
|
Suitable environment (i.e., calm, clean, quiet)
|
12 (17%)
|
|
Accessible opening hours (i.e., including outside of business hours: evenings and weekends)
|
12 (17%)
|
|
Staff personally experienced with drug use
|
11 (16%)
|
|
Case management
|
9 (13%)
|
|
Immediate/quick appointment (i.e., no waiting lists)
|
9 (13%)
|
|
Accurate information made available
|
5 (7%)
|
|
Individually tailored treatment, with multiple treatment options and client input
|
5 (7%)
|
