From: Substance abuse treatment client experience in an employed population: results of a client survey
 | Weighted percent (standard error) | ||
---|---|---|---|
 | Total | Prior treatment users | First-time treatment users |
Client perception of how much treatment helped: | Â | Â | Â |
   A lot | 63.3 (4.0) | 72.9 (5.5) | 56.3 (5.5) |
   Some | 21.0 (3.3) | 17.5 (4.6) | 23.5 (4.7) |
   A little/not at all | 15.7 (3.1) | 9.6 (3.8) | 20.2 (4.4) |
Client believes SA provider communicated with PCP | 18.4 (3.3) | 15.2 (4.7) | 20.8 (4.5) |
Any times in past year when client stopped treatment sooner or received less treatment than wanted | 27.6 (3.7) | 34.0 (6.1) | 23.0 (4.6) |
(if so) Client-reported reasons: | Â | Â | Â |
   Treatment was not working | 19.8 (6.4) | 28.3 (10.1) | 10.7 (7.2) |
   Time or location inconvenient | 23.2 (6.7) | 30.0 (10.1) | 16.0 (8.6) |
   Problems with coverage or cost | 55.2 (8.2) | 53.5 (11.0) | 57.0 (11.3) |
   Treatment staff were insensitive to cultural background (e.g., race, ethnicity, religion, age, sexual orientation, language preference) | 2.7 (2.7) | 0.0 | 5.5 (5.3) |
   Other problems with service provider | 19.0 (6.1) | 13.3 (7.5) | 25.1 (9.2) |